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WhatsApp Marketing
About the Service
WhatsApp is one of the most widely used messaging platforms, offering direct and personalised communication with customers. Our WhatsApp marketing service helps businesses engage their audience, build trust, and drive conversions through timely updates, offers, customer support, and relationship-building messages. By using WhatsApp for advertising, businesses can improve customer interaction, increase retention, and enhance overall communication efficiency. Whether you want to promote offers or send bulk WhatsApp messages, this service provides a reliable solution.
Service Details
Setting up and optimising the business WhatsApp account for WhatsApp marketing
Integration with CRM tools and customer databases to support WhatsApp advertising
Designing message templates aligned with your brand voice and campaign goals
Broadcast campaigns to targeted customer segments and send bulk WhatsApp messages
Automated replies and chatbot implementation for frequently asked questions
Personalised messages based on user behaviour and preferences
Customer segmentation and tagging for better targeting in WhatsApp advertising campaigns
Weekly content planning and scheduling for WhatsApp messages
Monitoring delivery rates, open rates, and engagement for ongoing improvements
Reporting dashboards with insights on WhatsApp marketing performance
Add-Ons
Integration with e-commerce platforms for automated product recommendations
Lead generation campaigns with interactive forms powered by WhatsApp for advertising
WhatsApp payment link setup for faster transactions
Multi-language campaign support for regional customer engagement
Advanced chatbot development for conversational marketing
Training sessions for in-house teams on managing WhatsApp marketing campaigns
Custom graphics and media content for enhanced messaging
Key Performance Indicators (KPIs)
Message delivery rate for send bulk WhatsApp campaigns
Open rate of messages in WhatsApp advertising campaigns
Customer response rate to WhatsApp marketing initiatives
Engagement rate from targeted campaigns
Lead conversion rate from campaigns (target: based on campaign objectives)
Customer satisfaction score from WhatsApp interactions
Reduction in response time for customer queries